Privacy Policy

Effective Date: 7/1/2025

At Pure Hair Emporium, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand. By using our services, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information

Full Name
Email Address
Shipping & Billing Address
Phone Number
Payment Information (processed securely via third-party gateways like PayPal, Stripe, etc.)

Order Details

Products purchased
Order history
Preferences and feedback

Website Usage Data

IP address
Browser type and version
Pages visited and time spent on our site
Cookies and analytics (Google Analytics, Meta Pixel, etc.)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations, shipping updates, and support responses
Provide customer service
Improve our website and user experience
Send promotional emails (only with your consent)
Prevent fraud and ensure security

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to provide our services:

Payment processors (e.g., PayPal, Stripe)
Shipping carriers (e.g., USPS, FedEx, DHL)
Email marketing providers (e.g., Mailchimp, Klaviyo)
Legal authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

4. Your Rights and Choices

You have the right to:

Access or update your personal information
Request deletion of your data
Opt out of marketing communications at any time
Request a copy of the personal data we store about you

To exercise these rights, please contact us at support@purehairemporium.com

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

Understand site traffic and behavior
Remember cart items and preferences
Deliver relevant advertisements

You may disable cookies through your browser settings, though some features may not work as intended.

6. Children’s Privacy

We do not knowingly collect or solicit personal data from children under 13. If we learn that a child has provided us with personal information, we will delete it immediately.

7. How We Protect Your Information

Your data is protected with:

SSL encryption on our website
Secure payment gateways
Restricted access to personal data internally
Regular platform updates and monitoring

8. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version with an updated date at the top of this page.

9. Contact Us

If you have any questions or concerns about this policy, please contact:

Pure Hair Emporium
📧 Email: support@purehairemporium.com
🌐 Website: www.purehairemporium.com